Once an order il placed it is forwarded to our warehouse to be prepared for shipment. You can modify or cancel your order before it has been shipped. Please send us your request for modification or cancellation using the contact form on our website. We will check and let you know if modifications or cancellations can still be applied to your order, however please know that they can not be guaranteed.
Shipping & delivery
If your country is not available in the order form, please contact our customer service using the contact form on our website. We will check the possibilities and costs for deliveries to your country.
Once an order is placed it will be forwarded to our warehouse to be prepared for shipment. Usually, your order will leave our warehouse within 2 Business days. We do our best to send out your products as soon as possible. For any further questions regarding shipment and delivery you can contact us using the contact form on our website.
Yes, of course! Once the order is fullfilled and shipped, you will receive an email with the tracking number in order to follow your shipment.
For any information regarding shipment and delivery you can contact our customer service using the contact form on our website.
You can also check the status of delivery by entering the tracking number on the carrier’s website. In case your package appears to be delivered, please check around your house or with your neighbors.
Payments & invoices
Yes. Your data is transmitted safely, using TLS-encrypted transactions.
Once, your order has been completed you will receive the order confirmation and invoice via email. If you did not receive this email, please check your email spam filter or contact us using the contact form on our website.